Privacy Policy

This Privacy Policy governs the manner in which Danz Royal collects, uses, maintains and discloses information collected from users (each, a "User") of the danzroyal.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Danz Royal.

Personal identification information

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Registration

It is a requirement that each family must provide the following information to register one of their children with our dance school:

Contact Details

  • The name(s) of the parent(s) or guardian(s)
  • An email address, which is our main and preferred form of contact with families
  • A Mobile (GSM) phone number, which is our second method of contact with families, generally for last-minute changes such as a class cancellation.
  • Address, which can be used to send RAD certificates, deliver lost clothes, etc. We will also use this address to obtain a better idea of the geographical diversity of our families.
  • Name of student
  • Date of Birth, which is a minimum requirement to register for RAD Ballet examinations, as well as a requirement for us to better place new students.
  • The "Current Academic School" allows us to identify during registration a school where we teach classes directly and to better suggest classes for new students.

RAD Examinations

It is a requirement of registering for RAD examinations that we must provide to the Royal Academy of Dance your child's full name and date of birth. They will receive a unique Number from the Royal Academy of Dance for future examinations.

Deleting Your Account

After your child (or children) have left our dance school, we still retain your family's details in our database for historical reasons, especially as many of our expat families will often return to Belgium many years later; however we will not contact you any more. You can request to delete this information; but your historical record will then be lost (and replaced by a generic equivalent).

Web Security

Our web site uses the very latest encryption technology (SSL) to ensure that your interactions with us are completely private and protected as they travel across the internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.

E-Mail Correspondence

Families are able to contact us via this web site. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data contained in the body of your email message. By allowing you to send us these requests, we are not attempting to solicit personal information from you. We only use the information for the purpose of responding to your questions and/or comments or to provide customer support. In some cases, copies of your requests or messages may be kept on file for our records.

E-Mail Security

We use the latest security measures (SPF, DKIM & DMARC) to ensure that the emails we send are valid and authorised.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Danz Royal collects and uses Users' personal information for the following purposes:

  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site.

We only use web servers based in the EU.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.

Changes to this privacy policy

Danz Royal has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on 1 June 2018.